“DNS address could not be found” is a common connection error that appears in the Google Chrome browser.
It is caused due to a misconfiguration of the DNS address in your system and usually occurs on computers running Windows 8, 8.1, and 10.
You can easily fix this connection error using this simple step-by-step guide that contains all the possible solutions. You won’t require any professional help.
Ways to Fix a “DNS Address Could Not be Found” Error
Solution 1: Delete All the Files in Your “Etc” Folder
A very simple way to fix this error is to delete all the files from your “etc” folder. This folder is a system folder on your computer and contains all the temporary files from your browser.
Follow the simple steps below to delete all files from the “etc” folder:
- Launch the File Explorer on your computer
- Now navigate to C:\Windows\System32\drivers\etc
- Once in the folder, delete all the files present in the folder
- Now launch the browser again and try to load the website again
Check to see if this solves the connection error. However, if it does not solve the error or if you are looking for an alternate method, then proceed to the next solution.
Solution 2: Clear the Host Cache in Chrome Browser
Sometimes, it is possible that this connection error appears due to the presence of corrupted add-ons, extensions, or plug-ins.
Therefore, clearing the host cache in your Google Chrome browser should fix this connectivity issue.
Follow the steps below to easily clear your Chrome host cache:
- Launch Google Chrome on your Windows 10 computer
- Now click on Customize and control Google Chrome (three vertical dots on the top-right corner of the browser)
- From the drop-down that appears, click on New incognito window
- In the URL section of the incognito tab, type in chrome://net-internals/#dns and then press Enter
- Now locate the option that says Clear host cache and click on it
- After that, close the incognito window and press Windows logo key + X
- From the pop-up list, click on Windows PowerShell (Admin)
- Now enter the following commands one by one and press Enter for each command to complete:
- netsh int ip reset
- netsh winsock reset
- After entering and completing the process of each command, close the PowerShell window and restart Google Chrome and try to load the website again
This should most probably solve your DNS address issues. However, if this doesn’t help, then proceed to the next solution.
Solution 3: Flush and Renew Your DNS
Many users have also reported that resetting the IP address and clearing your DNS has solved their “DNS address could not be found” error and has enabled their browser to work normally.
Follow the steps below to reset your IP address and clear your DNS:
- Press Windows Logo Key + X and then click on Windows PowerShell (Admin)
- Now type in netsh winsock reset catalog and then press Enter
- Wait for the process to finish and then type ipconfig/flushdns and press Enter
- Now wait for the process to finish and then close all applications and restart your computer for changes to take effect
Once done, check to see if this solves the problem. This solution should fix your error. However, if it doesn’t, then proceed to the next solution.
Solution 4: Change Your DNS Address Manually
Changing the DNS address to the public server can solve all your DNS-related problems. You always have the option of changing to the public DNS service.
Follow the instructions below to change your computer’s DNS address.
- Press Windows Logo Key + X and then click the Settings option
- Now double-click on Network & Internet
- Look for Change adapter options and then double-click on it
- Find your Wi-Fi connection and then right-click on it and select Properties
- In the Properties Window, select the item that says Internet Protocol Version 4 (TCP/IPv4) and then click on Properties
- In the new Properties Window, click on Use the following IP address
- Set the IP address to 168,1.x (you can keep any value of x; if you are not sure what to use, then set the x value to 14)
- Now set the Subnet mask to 255.255.0 and set the Default gateway to 192.168.1.1
- Click on the Use the following DNS server addresses and set the Preferred DNS server to 67.222.222 and set the Alternate DNS server to 188.8.131.52
- Finally, click the OK button, then close all open applications and restart your computer
Now check to see if the error still occurs. If the above solutions didn’t work for you, then this will surely solve your problem. However, if the error persists, then proceed to the next solution.
Solution 5: Restart Your DNS Client Service
If the above solutions did not work for you, then restarting your DNS client service should definitely solve your connectivity problem.
Follow the simple steps below to implement this solution easily.
- Press Windows logo key + R to launch the Run application
- In the dialogue box, type msc and press Enter
- Now, from the list of services, find the DNS Client, right-click on it, and then select Restart
- After that, wait for the process to finish and then restart your computer
Once the computer restarts, launch Google Chrome and check to see whether this solution has solved the DNS error or not.
If the above solutions did not work for you, then this will surely fix the DNS problem on your system.
Conclusion: “DNS Address could not be found” Error
Sometimes the Google Chrome browser shows an annoying error saying, “DNS address could not be found.”
This error prevents you from connecting to the internet instantly and is usually related to the DNS address in your computer.
Moreover, since Google Chrome is a browser widely supported by Android users, this error can be found on Android devices as well.
It is an annoying error, but is quite easy to fix. Anyone with a little knowledge about computers can use this guide to fix this error easily.
Every solution in this guide is authentic and will help you solve this connection error without any professional support.
Petr is a serial tech entrepreneur and the CEO of Apro Software, a machine learning company. Whenever he’s not blogging about technology for itechgyan.com or softwarebattle.com, Petr enjoys playing sports and going to the movies. He’s also deeply interested about mediation, Buddhism and biohacking.